One way to find the mac address is to look on bottom of the fmCoolTV Unit, the mac address is the 12 digit code underneath the barcode. Or On the fmRemote click ‘OK’ use the arrow keys to navigate to ‘Settings’ use the arrow keys to navigate to about and click ‘OK’ Here you will see the 12 digit Mac Address. Or within the dashboard click ‘Manage TV’ then click on the edit button () and the 12 digit code is directly below the name of the device.